12.19.2009

Why I hate Comcast

First off they pissed me off early this year when they repeatedly cut service because I was paying to my old account number. They had graciously changed the account number when we moved. It didn't matter that I was making payments on time every month; they took all of 4 months to get all the money I had paid them from my old account to my new account; in the mean time they cut me off every month from their service. Here was the sequence of events.
- Account due date approaches
- I just pay what is due for the current month
- They cut off service
- I call them only to be told that I had not paid 3 months of dues
- I ask the moron on the other end to check my previous account.
- This is followed by, "oh hmm.. gee sorry about that", we have now restored your service
- I get the next months bill in which there's an "account reactivation fees"! 
- I call them back and shake my fist at which point they tell me they have revoked the fees
- Repeat all of the above for the next month

For all the grief that they caused me, I cannot find another service provider in my area because the a-holes on capitol hill think it is perfectly fine for an entire industry to be made up of 3 companies that split up the country amongst themselves.  Thinking of this is one of the moments in my day where I would gladly rip a senator or congressman or woman to shreds.

Today I realized comcast took the liberty of showing me search results from yahoo for an invalid url entry - after making me wait for about 10 seconds! No points for guessing whether they asked me the permission to do that. It took me, a reasonably tekky guy, about 10 minutes to figure out how to disable the @^#%^!@*$&@ feature.

Some day, some day, I am going to stop paying those bastards for giving me so much pain.

1 comment:

keerat said...

And those bastards on capitol hill are entertaining thoughts about allowing these friendly ISPs to shun net neutrality. You can just plug your wallet and brain into Comcast here please.